Online Lesson Observations

Support

There are several ways to get help and support:

Live Chat Support
Our new online Live Chat Support feature means that help is never far away. Simply click the Live Chat Support button to be connected to one of our dedicated technical support team. Our team are equipped to answer your technical questions for the quickest response.

Remote Assistance
If you have a complex query or suspect there may be a fault, we're able to connect to your computer to assist you with troubleshooting. Remote Assistance can only ever be performed whilst you're present at the remote computer. If we think Remote Assistance is appropriate, we will provide you with the instructions enabling you to connect to us.

Telephone/Email
Our technical support team are usually available between 8am and 4pm weekdays during term time. Call us on 01444 873898 or email our IT Helpdesk to raise a support call.